Terms of Service

1Who Provides the Services

Nitti is a product provided by Nitti AI AB, a company based in Sweden.

References to “Nitti” in these Terms refer to the product, platform, and Services. References to “Nitti AI,” “we,” “us,” or “our” refer to the legal entity providing the Services.

2Accounts and Organisations

To use certain parts of the Services, you may need to create an account. You agree to provide accurate and complete information and to keep your account information up to date.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

If your account is connected to an organisation or workspace, administrators of that organisation may be able to manage your access, invite or remove users, view workspace activity, control settings, and access content associated with that workspace, including briefs, assignments, agent runs, and reports.

You may not share account credentials or allow another person to use your personal account.

3Right to Use the Services

Subject to these Terms, Nitti AI grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your own business, professional, internal, or authorised organisational purposes.

You may not copy, resell, sublicense, modify, reverse engineer, or attempt to extract the source code of the Services, except to the extent such restriction is not permitted by applicable law.

All rights not expressly granted to you are reserved by Nitti AI.

4Customer Content

You and your organisation retain ownership of the briefs, instructions, prompts, uploaded documents, notes, comments, outputs, reports, and other materials that you upload, create, submit, or store in the Services (“Customer Content”).

By using the Services, you grant Nitti AI and our service providers the limited rights necessary to host, store, process, display, transmit, secure, maintain, troubleshoot, and improve the Services.

We do not claim ownership of Customer Content.

You are responsible for ensuring that you have the rights and permissions needed to upload and use Customer Content in the Services. You are also responsible for ensuring that Customer Content does not violate applicable law, third-party rights, or these Terms.

5The Public Record

Nitti reads material that is published as part of the public record, including motions, consultation responses, committee documents, decisions, and transcripts of debates, together with other sources that we make available in the Services.

We do not own that material and we do not warrant that our copy of it is complete, current, accurate, or a faithful reproduction of the original. Where a decision matters, you should read the source document, which the Services identify for you.

Sources may change their formats, terms, or availability. We may add, change, or remove sources, and the coverage available to you may change with them.

You are responsible for your own use of material drawn from the public record, including any onward publication of it.

6Agents and AI Features

Nitti includes features that use artificial intelligence or machine learning (“AI Features”), and agents that run assignments on your behalf against a brief you give them.

AI Features may be subject to limits, usage quotas, or credits (“AI Credits”). We may charge for AI Credits, include them in paid plans, or make them available as add-ons.

An agent's output is an assessment against the brief it was given. It is not a statement of fact, a judgement about any person, legal advice, or professional advice of any kind. Outputs may be incomplete, mistaken, or unsuitable for your purpose, and different runs may reach different conclusions.

You are responsible for reviewing and validating any output before relying on it, acting on it, sharing it outside your organisation, or publishing it. Where an output concerns a named person or organisation, that responsibility includes checking it against the sources it cites.

Unless otherwise stated, you retain any rights you may have in your inputs, and we assign to you any rights we may have in outputs generated for you, to the extent permitted by law and subject to your compliance with these Terms.

You may not use AI Features or agents to generate unlawful, infringing, deceptive, harmful, or abusive content, or to violate the rights of others.

7Acceptable Use

You agree not to use the Services to:

• violate any applicable law or regulation;
• infringe or misappropriate intellectual property, privacy, publicity, or other rights;
• build profiles of individuals for the purpose of harassing, intimidating, discrediting, or targeting them;
• present an agent's assessment as an established fact about a person or organisation;
• carry out unlawful electoral activity, or activity that must be registered or declared and has not been;
• upload malware, harmful code, or content intended to disrupt the Services;
• attempt to gain unauthorised access to the Services or related systems;
• probe, scan, or test the vulnerability of the Services without our prior written permission;
• interfere with or degrade the performance, security, or availability of the Services;
• scrape, crawl, or harvest data from the Services except as expressly permitted;
• impersonate another person or misrepresent your affiliation with an organisation;
• use the Services to send spam or abusive communications;
• use the Services to develop a competing service by copying features, workflows, or user interface elements; or
• encourage or assist anyone else to do any of the above.

We may remove content, restrict access, or suspend accounts if we believe these Terms have been violated or if continued use creates legal, security, or operational risk.

8Third-Party Services

The Services depend on and integrate with third-party services, platforms, infrastructure, APIs, models, or tools. These may include hosting, authentication, database, job execution, notification, analytics, payment, AI, or other service providers.

Third-party services are not controlled by Nitti AI and may be subject to their own terms and privacy policies.

We are not responsible for third-party services except to the extent required by applicable law or expressly stated in a separate agreement.

9Beta and Early Access

Nitti is a new product and is currently offered in closed beta. It may include beta, experimental, preview, or early access features. These features may be incomplete, change frequently, contain bugs, produce unexpected results, or be discontinued.

We may add, change, limit, suspend, or remove features at any time. We may also impose usage limits or technical restrictions where needed to maintain security, reliability, or performance.

You should not rely on beta or early access features for critical operations without appropriate backup and review.

10Fees, Billing, and AI Credits

Some parts of the Services may be free, while others may require payment, a subscription, premium plan, usage-based billing, AI Credits, or another paid arrangement.

Prices, plan features, AI Credit amounts, usage limits, renewal terms, and billing intervals may be shown in the Services, on our website, or agreed separately.

If you purchase a paid plan, premium feature, subscription, or AI Credits, you agree to pay all applicable fees and taxes. Unless otherwise stated, fees are charged in advance and are non-refundable to the extent permitted by law.

Subscriptions may renew automatically unless cancelled before the end of the current billing period. If automatic renewal applies, we will provide information about renewal terms before purchase or as otherwise required by law.

AI Credits may be limited by time period, plan, workspace, user, or feature. Unless otherwise stated, unused AI Credits do not convert to cash, are not refundable, and may expire or reset according to the applicable plan or purchase terms.

We may change prices, plan features, billing models, or AI Credit terms. Changes to existing paid subscriptions will normally apply from the next renewal period unless otherwise stated or required by law.

Failure to pay fees when due may result in suspension, downgrade, limitation, or termination of access to paid features or the Services.

11Feedback

If you provide feedback, ideas, comments, or suggestions about the Services, you grant Nitti AI the right to use them without restriction or compensation to you.

This helps us improve Nitti, but does not affect your ownership of Customer Content.

12Privacy and Data Protection

Our processing of personal data is described in our Privacy Policy.

Where we process personal data on behalf of a customer organisation, we do so as a processor in accordance with applicable data protection law and any applicable data processing terms.

The Services process personal data about identifiable people who appear in the public record, such as elected representatives and the authors of published documents. If you use the Services, you are responsible for your own processing of that data and for having a lawful basis for it.

13Confidentiality

During your use of the Services, you may receive access to non-public information about Nitti, including product plans, designs, technical information, pricing, security information, or beta features.

You may not disclose such non-public information unless we have authorised you to do so or disclosure is required by law.

14Suspension and Termination

You may stop using the Services at any time.

We may suspend or terminate your access to the Services if:

• you breach these Terms;
• payment is overdue;
• your use creates security, legal, operational, or reputational risk;
• we are required to do so by law;
• your account is inactive for an extended period; or
• we discontinue the Services or relevant part of the Services.

Upon termination, your right to use the Services ends. We may delete Customer Content after a reasonable period, subject to applicable law, backup retention, and any separate agreement with your organisation.

15Disclaimers

The Services are provided on an “as is” and “as available” basis.

To the extent permitted by law, Nitti AI disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of availability, accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will be uninterrupted, error-free, secure, or that Customer Content will never be lost or corrupted. We do not guarantee that the Services will find every relevant document, or that an agent's assessment of a document is correct.

You are responsible for maintaining appropriate backups of important Customer Content.

16Limitation of Liability

To the extent permitted by applicable law, Nitti AI will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, business opportunity, data, or Customer Content.

To the extent permitted by applicable law, Nitti AI's total aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the amount paid by the customer to Nitti AI for the Services during the twelve months preceding the event giving rise to the claim.

If the customer has not paid any fees for the Services, Nitti AI will have no liability for monetary damages to the extent permitted by applicable law.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.

17Changes to the Services or Terms

We may update the Services and these Terms from time to time.

If we make material changes to these Terms, we will take reasonable steps to notify you, such as by posting the updated Terms in the Services, on our website, or by email.

Your continued use of the Services after updated Terms become effective means that you accept the updated Terms.

18Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of assets, or by operation of law.

19Governing Law and Disputes

These Terms are governed by the laws of Sweden, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Services shall be resolved by the courts of Sweden, unless mandatory law provides otherwise.

20Contact

Questions about these Terms may be directed to Nitti AI AB at hello@nitti.ai.